Transport

Transport
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	Transport and the Community Transport Directory for Surrey
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	East Surrey Community Transport Directory
	Air Travel
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	Spelthorne Accessible Transport Guide

Air Travel

When a person with a disability travels by air you should contact the airline which you are travelling on to inform them about any special needs either you or the person you care for have. Click here to view a A to Z list of airlines If you booked your flight through a Travel Agent make them aware of the special needs they should then offer to help you make arrangements for your air travel. When you are booking through a Travel Agent check with them to see if you or the person you care for have to fill in a MEDIF form (standard medical form). The first part of this form records any additional requirements or services that made be needed. This informs the airline what additional equipment etc they may need to transport a person with a disability. Part two of the form has to be completed by your doctor if the airline considers that they will need medical clearance to transport someone. The form is specific to the dates and flights shown on your travel itinerary. If any of these change you will be required to fill in a new form. If you travel regularly the FREMEC form is used if the person has a permanent and stable condition. This form provides the airline with a permanent record of the needs and is valid on all flights on that airline. If you fly with any other airline you will need to check if you need a new FREMEC card.

At The Airport

There are blue badge spaces in the car parks of most of the UK airports. There are unisex accessible toilets in all UK airport terminals. There is also reserved seating in most terminals which are clearly identified by universal pictograms. For those people who have hard of hearing there are induction loop facilities at various locations around the terminals within the UK. There may also be amplified announcements for those passengers wearing a hearing aid with a T position switch. Further assistance can be provided by locating the nearest help point which are located within the terminals and on terminal forecourts, short stay car parks etc. The help points have a telephone and help is available free of charge for those people with special needs. Click here to find out about further facilities at UK airports

On Board The Flight

After making the airline aware of the special needs the flight should be relevantly straight forward. If the person you care for has a wheelchair different airlines have different rules. Some airlines allow people who use wheelchairs to stay in the chair until boarding the plane, others may wish for the person to transfer earlier so the wheelchair can be loaded on board the aircraft. The information you give to the airline before you travel is very important. It will allow the airline to know if perhaps a seat is needed with more leg room or the seat needs to be located near a toilet. Some airlines do have accessible toilets for disabled passengers but not all. Always check when booking. For further information contact RADAR / Access to the Skies Committee, 12 City Forum, 250 City Road, London EC1V 8EF. Telephone 020 7250 3222. You may also purchase a book from the organisation 'Access To Air Travel'. If you would like to order a copy of this book on line If you would like to order a copy of this book on line or find out more about RADAR click here

last updated September 2007